ABOUT US
About us
Who Are We?
A team of young, passionate and visionary people.
Lordcrystal is a crystal company, committed to providing customers with a variety of high-quality crystal products purchased from around the world in one place.
We work day and night to find all kinds of natural and optimized exquisite crystal beads, ornaments and accessories.
Our mission is to provide customers with the best products, the best quality and the best service. Our goal is to position Lordcrystal as the leader in online crystal product sales. We believe that our expert team can help you stay ahead and always be at the forefront of technology. Join our product revolution because we constantly challenge the possibilities in your life and help you create excellence worldwide.
Our vision and culture
Our values are important to us as a Fair Business.
Experts predict a promising and glorious future of e-commerce in the 21st century. In the foreseeable future e-commerce will further confirm itself a major tool of sale.
At Lordcrystal, we believe that the e-commerce has brought the world closer. E-commerce is a boon as we come to know the happenings around the world.
In future 50% of the retail transactions would be online. Customer would prefer the wide range of choice with best quality and price. And we believe Lordcrystal would be one of them.
We set our core fundamental values accordingly and they have been inherent and are an integral part of our company policy. These values and our hard work helped us grow faster.
Our values are important to us as a Fair Business. We sincerely believe and follow them. It's our goal to be world’s most customer-centric company, where customers can find, discover & shop anything at Lordcrystal.
Our Service and Commitments
They say money can’t buy happiness but at Lordcrystal every penny you spend gives you a lot of happiness!
Best price and Quality products
As you know our one of the basic reasons why we incorporated Lordcrystal is to provide the best quality products to our customers with lowest possible price. Unlike the conventional sellers, we don’t operate many physical stores with high rents, wages and distribution overheads. We have our own warehouses. There are no agents involved in procurement process. For all rest of the operations until the dispatch of the products, we have in-house departments. Eventually, we are able to cut the unnecessary cost and we prefer to pass that benefit on to our customers.
Payment Security and Privacy ( PayPal and SSL certificate)
Your online transaction on Lordcrystal is secure with the highest levels of transaction security. Lordcrystal uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use Paypal as payment gateway that is the most safest and reliable. At Lordcrystal, we never share our customer’s data with third party in any ways. Data collected by us are used for processing and delivering the orders.
The Name that You Can Trust
“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the fundamental principle that holds all relationships.”_ Stephen Covey. We believe in this philosophy, which has guided our growth and helped us gaining the trust of our global customers.
We take pride – individually and collectively – in the quality of our work, the advanced processes we use, the products and services we provide, and in the recognized and validated efficacy of our continuous improvement program. We take pride in meeting selected customer needs ahead of our competition. We take pride in achieving and sustaining levels of financial returns as a measure, beyond the numbers, of the value our customers agree we create.
With wide range of quality products, well-trained customer care team, efficient and prompt service, free & timely delivery, Lordcrystal is indeed the name that you can trust!